Delivery Address- We will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customers.
Standard Shipping:
We provide free standard shipping to the UK, for all orders over £149.00 with all deliveries expected within 28 days.
For custom stitching, please allow an additional 5-10 business days. There may be instances where shipments arrive earlier than expected or are delayed due to adverse weather.
IN UK
Shipping cost £15.00 per KG
Rest of the World
Shipping cost - £15.00 per kg
Express Shipping:
Express shipping is available for customers requiring faster delivery. Under express shipping, order processing and dispatch take 7-15 business days. For custom stitching orders, please allow an additional 3-5 business days.
IN UK
Express shipping cost - £25 per kg
Rest of the World
Express shipping cost - £35 per kg
No refunds or exchanges on stitched/customised products. Please order well in advance, especially around festive periods.
RETURN POLICY: No returns are accepted for customized or stitched products. However, faulty and defective unstitched items will be fully refunded.
Please note that color variations may occur due to camera and light pixilation, and therefore, no refunds will be processed based on color differences.
Additionally, customized and stitched products are not eligible for return. For more detailed information, please refer to our comprehensive shipping and return policy available here.
